The Challenge

When we began our work with General Dynamics, the existing training resources were outdated, fragmented, and unable to meet the growing needs of a dynamic workforce. The company faced several challenges, including shifts in industry regulations, rapid technological advancements, and a workforce distributed across global locations. General Dynamics needed a learning module that was modern, scalable, and capable of addressing a wide range of training objectives while ensuring alignment with corporate policies and priorities. Our goals

were to:

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• Create a framework to address diverse training needs, including compliance with evolving policies, advanced resource management techniques, and industry best practices.

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• Build an infrastructure capable of supporting modular content delivery, continuous updates, and customized learning paths tailored to different roles and departments.

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• Incorporate interactive elements, real-world scenarios, and gamification to improve employee engagement and make learning experiences more impactful and memorable.

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• Reduce the administrative burden of managing and tracking training sessions by introducing automated workflows, centralized dashboards, and robust reporting tools.

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• Provide actionable insights by implementing analytics dashboards to measure training effectiveness, identify knowledge gaps, and track employee progress toward compliance goals.

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• Create a user-friendly system that encourages ongoing skill development and equips employees to adapt to the evolving demands of the industry.

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This challenge required a holistic approach to learning design and implementation, ensuring that the solution was both technically robust and deeply aligned with General Dynamics' mission and values.

Our Approach

Given the complexity of General Dynamics’ operations and the broad scope of their training needs, we worked closely with a single point of contact who served as a bridge between our team and the organization’s stakeholders. This streamlined communication ensured clarity, alignment, and efficiency throughout the project. To deliver a comprehensive and effective solution, we:

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• Collaborated with our primary contact to gain insights into General Dynamics’ training requirements, organizational goals, and employee challenges. This included reviewing existing materials, understanding compliance priorities, and identifying gaps in the current training system.

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• Leveraged our single point of contact to consolidate feedback from various departments, ensuring that all perspectives were considered while minimizing delays and miscommunications.

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• Designed a flexible learning system with scalable modules that addressed both compliance and professional development needs across different roles and departments.

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• Shared wireframes, prototypes, and content drafts with our contact for iterative reviews, incorporating their insights to refine the learning experience and ensure alignment with organizational goals.

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• Created a straightforward and intuitive training platform, reducing onboarding time and making it accessible to employees at all levels of technical proficiency.

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• Delivered detailed training guides and user manuals, enabling our point of contact to seamlessly train others and answer questions post-launch.

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By maintaining close collaboration with a single point of contact, we ensured the learning module was both targeted and efficient, ultimately empowering General Dynamics to enhance workforce readiness and

operational excellence.

Solution

Our comprehensive solution for General Dynamics goes far beyond just developing an eLearning module—we transformed the way General Dynamics trains, educates, and supports its global workforce. The highly intuitive user interface ensures that employees can easily navigate the system, find training materials, and engage with content. Behind this simplicity, however, is a complex, sophisticated learning environment powered by advanced instructional design and technology. This seamless, user-centric platform enables General Dynamics employees to learn efficiently while maintaining full compliance with company policies and procedures. Key highlights include:

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• Customized Learning Paths tailored to employees’ roles and responsibilities, ensuring that every user receives the most relevant training based on their expertise and operational needs.

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• A dynamic content organization that breaks down silos between departments and ensures seamless access to critical training materials across sectors, from aviation and cybersecurity to marine systems and beyond.​​​

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• Advanced reporting and tracking capabilities that provide managers with detailed insights into employee progress, performance, and compliance, helping to identify gaps and opportunities for further development.

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• Integrated marketing and communication strategy designed to drive engagement and adoption, including targeted internal announcements, onboarding campaigns, and continuous feedback loops to ensure that employees are well-supported throughout their learning journey.

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• A robust feedback mechanism that enables real-time evaluation and continuous improvement of training content, ensuring that the learning platform evolves in alignment with company needs and industry standards.

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In sum, our solution provides General Dynamics with an innovative, scalable, and user-friendly learning platform that supports its mission-critical sectors, enhances employee capabilities, and drives organizational excellence.